Benjamin Franklin Plumbing Billings provides full-service plumbing for homes and small businesses, including repairs, replacements, and maintenance. The team prioritizes quick response, neat work, and clear options so customers can choose the right repair or replacement.
Local presence in Billings with round-the-clock availability. Clear communication, scheduling flexibility, and a track record reflected in many recent customer reviews. Work is approached with attention to detail and respect for your home and time.
Serving Billings, MT 59101 and nearby communities in the greater Billings area.
Plumbing repair and troubleshooting; leak detection and pipe repair; drain cleaning and unclogging; toilet, faucet, and fixture replacement; water heater repair and installation (tank and tankless where applicable); garbage disposal service; boiler inspection and service noted in local listings; basic plumbing maintenance for homes and small businesses.
Customers frequently mention responsive scheduling, courteous technicians, and effective repairs. Many reviews highlight clear explanations, timely arrivals, and clean workmanship across routine fixes and water heater issues.
Jerod showed up 20 minutes early, which instantly made me suspicious. Nobody is that punctual unless they’re either a vampire or about to upsell me a water softener. Turns out he’s just freakishly competent. Fixed my leaky faucet in like 7 minutes, used zero curse words (unlike me watching), and even tightened the handle on my kitchen cabinet that’s been wobbly since the Obama administration. I offered him a beer; he accepted a water. A WATER. Who is this man? 10/10 would let him touch my pipes again.
It was good until someone at the shop ordered the wrong water heater...little delay....they had problems wiring the hot water heater....The work they did was top notch from what I can see. I was glad that they made sure that it was wired correctly, they took their time and did the job right the first time...will post any follow-up if necessary...The guys were polite, worked hard, got the job done...thanks guys I didn't want to stay in a motel a second night...Happy New Year...lol
Scott did amazing! Very knowledgeable, easy to work with and professional! No BS, just straight to the point on what needs fixed. It’s guys like this that will keep me as a returning customer.
We were very disappointed. They charge by the hour and, because the guy didn’t know what he was doing, the job lasted longer than it should have. He was gonna charge us $200 to remove the toilet when my husband said, “No, I’ll do it.”Do not recommend!
Scott Diebold was amazing! He went above and beyond to fix our clog issues. He was professional, courteous, and incredibly knowledgeable. He quoted me a number and stuck to it. He found and fixed an issue I didn't even know I had in addition to the clog I knew about. I even learned something from this experience. I feel so blessed that he was sent here. Thank you so much!
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