ARS / Rescue Rooter in Cleveland provides full-scope plumbing and drain services for homeowners and small businesses, from urgent backups to planned replacements. The team strives for clear communication, timely work, and respect for customers’ homes.
Local availability with 24/7 scheduling, a broad range of plumbing and drain solutions, and technicians who explain the work before proceeding. The Cleveland location focuses on clear communication, timely completion, and respect for the home.
Cleveland and nearby communities throughout the Greater Cleveland area.
Services include: drain clearing and cleaning, leak detection and repair, fixture repair and replacement, water heater service and replacement, sump pump service, sewer and water line inspection and repair, and basic plumbing troubleshooting.
Recent reviews highlight courteous technicians who explain the diagnosis, keep customers informed, and finish work efficiently. Many note quick turnaround—often same day—and friendly on-site teams. Some feedback raises concerns about promotional pricing versus final costs, especially on drain-clearing jobs. Overall sentiment trends positive on professionalism and workmanship, with occasional pricing clarity frustrations.
They gave me five star treatment. They were supposed to call before they came but they didn't! Shook me out of bed at 8:35 a.m!They were done in two and a half hours. Professional and very pleased with the work. They were courteous, friendly informative. Highly recommend them.
Sam Yeaman was wonderful from start to finish. He assessed the situation, explained everything, reached out to other ARS associates as needed. Within a few hours, all systems were "go" again. This was our 2nd experience with ARS and we would use them again and recommend them to family and friends. Our thanks to Sam and your entire crew for their courtesy, expertise and professionalism.
First guy advised he could snake it but no one could flush it because of the temperature. We were desperate as we couldn't use water without it backing up.First guy couldn't clear the clog so we had to have a crew come out to flush it. They made two trips in cold weather to make sure we could use water. What was advertised as $79 cost $1250.Workers were friendly.
Company offered $75 mainline clear out, technician claimed it wasn’t the mainline but the kitchen line and it would be $300. I was experiencing water backup on my floor drain whenever I washed clothes, which is 3ft of straight pipe from the kitchen line, technician preformed no equipment diagnostic besides running my water. My floor drain continued to overflow until the tech snaked the line well past the 3ft from the access point and said floor drain. The obstruction was clearly beyond the 3ft of pipe in between and was a mainline issue.
I’m so happy to have finally found an honest and professional plumbing company. Jace and Mike did an awesome job. They went above and beyond all while explaining to me the details of the repairs. The work was completed quick and done right the first time. I’ve already discussed future install projects with them. I will be recommending them to my family and friends for any future work.
Emergency service may be available for urgent issues.
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