Maeser Master Services provides residential plumbing services in the Louisville area, emphasizing prompt scheduling, clear communication, and courteous technicians.
Customers frequently mention timely arrivals, calls or texts before arrival, and technicians who explain options clearly. The team’s courteous approach and attention to cleanup are also recurring themes.
Louisville and nearby Jefferson County communities.
Leak and pipe repair, drain clearing, water heater service, fixture replacement, toilet and faucet repair, sump and disposal service, plumbing inspections, and support for bathroom remodel projects.
Recent reviews emphasize same-day or fast scheduling, with technicians calling ahead and arriving within stated windows. Many customers note friendly, professional demeanor and clear explanations of work. Several mention fair pricing outcomes when the job proved simpler than expected. Cleanliness and tidy completion of the service are also recurring points.
I called Maeser And got same-day service. They called 30 minutes before arrival time and sent a picture of their representative. They arrived during the timeframe. They said they would. Tyler was excellent. He fixed my pipe in a timely manner and was very friendly and courteous. I highly recommend Maeser And would definitely use them again!
Anderson did such a great job. We had a miscommunication with when and where he should meet the HOA maintenance people to get the water shut off, but that was not his fault. He was pleasant and professional and fixed the repair without a problem. Would highly recommend!
The Maeser team was very professional...their attention to detail as they were laying the tile made my bathroom look soooo ?? good...will definitely call again when we're ready to do our 2 other bathrooms
Clayton called and let me know he was promptly on the way. When he arrived he introduced himself, and looked at our dryer. My dryer vent was super clogged with lint build-up. Clayton and his partner helped clear it very quickly! I appreciate their help making the situation worry-free. Thank you.
This plumbing company is AMAZING. Cole was my technician, and he was friendly and professional. Additionally, he charged me substantially less than was originally quoted, because the job wasn't as involved as they initially thought. This company could've easily charged more and I never would've known. Also, I had an issue after they left (and it had nothing to do with anything they did) and they came back immediately to help. Customer service is great as well. Everyone is friendly, and they fit me in quickly when I needed help. Will recommend them to everyone I know!
Emergency service may be available for urgent issues.
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