Philadelphia plumber providing residential repairs and replacements. Customers mention organized scheduling, clear communication, fair pricing, and tidy workmanship.
Clear appointment communication, technicians who explain options, and workmanship that reviewers describe as efficient and tidy. Pricing is often described as fair, with timely responses for urgent issues.
Based in Manayunk/Roxborough with service across Philadelphia’s nearby neighborhoods.
Core services include general plumbing repairs, water heater replacement, fixture and pipe repairs, gas piping work, and hose bib installation. The team handles leak diagnosis, minor to moderate upgrades, and code-compliant corrections.
Feedback highlights responsive scheduling, helpful office communication, and technicians who explain work and keep job sites clean. Many reviewers mention fair pricing and effective same-day solutions for issues like water heaters. Gas piping expertise and organized appointment systems come up frequently. A small number of reviews cite occasional rescheduling or timing issues.
Roger Ross Plumbing is truly the gold standard for service in Philadelphia. We needed an urgent overhaul of our home’s gas piping system, and Dan was phenomenal. He is an absolute expert who clearly takes pride in his craft - he was informative, thorough, and took the time to explain exactly how he was securing the manifold and grounding the system to ensure everything was 100% safe and up to code.The office support was just as impressive. Natasha helped coordinate everything in short order, making a stressful situation much easier to manage.If you want professional, transparent, and expert plumbing work, look no further.
Heard great things about the company and called for an estimate, not an emergency but needed an estimate for work to resolve an ongoing issue.Dan the plumber supposed to stop by Friday 12-4 but get a call at 5:30p saying running late. Not a big deal. We reschedule for Saturday 11-1. Get a call at 3p having issues with a radiator. He assures me he will be out first thing Sunday morning. Get the confirmation automatic text from Roger Ross. Sunday goes by no call no show. Blatantly disrespectful and a waste of my time. Will never call them for anything no matter how mundane the issue. I can't trust them to show up when they are supposed to how can I trust them to do the right thing when it comes to working in my house.
I would highly recommend Roger Ross for your plumbing needs. The appointment process was easy and their system was well organized. I have used them for installing a new hot water heater, as well as various faucet and pipe repair needs around the house. The plumbers who showed up were friendly and professional. All the work was done effectively and for fair prices.
We experienced a leak in our water heater. I contacted Roger Ross and they responded within an hour, gave me a very reasonable quote and sent JD out within 2 hrs. Inquired about a thermal tank and they added it on at a discounted rate! The guys were quick and efficient! I’m so thankful for the same day service with fair pricing! Will definitely keep them in the books for future plumbing needs!
Tyler and his partner were excellent. Quick, left the site clean and did an excellent job installing a new hose bib through my 3’ thick basement walls. Highly recommend Roger Ross
Emergency service may be available for urgent issues.
On-site evaluation and written estimate for standard residential water heater replacement.
Scheduled visit to locate and assess active plumbing leaks.
Inspection of accessible gas piping related to recent repairs or upgrades.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.