Pro Business

VIA Plumbing Heating & Drainage Ltd

Richmond Plumbers
Ranked #8 in Richmond | Grade B-
4.80 (104 reviews)

VIA Plumbing Heating & Drainage Ltd

Local plumbing, heating and drainage contractor handling repairs, replacements and maintenance for homes and small businesses. Noted for clear communication, timely arrivals and courteous on-site service.

Why Homeowners Choose This Business

Customers often mention quick response times, options explained up front, and work finished as scheduled. The office and field teams coordinate well so visits are arranged promptly and the job details are clear before work begins.

Service Area

Serving Richmond, BC and nearby Lower Mainland communities. Call to confirm coverage for your location.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  Service
  Commercial Service
  Plumbing Repair
  Residential Service
  Toilet Repair
  Leak Detection
  Maintenance
  Hot Water Tank Replacement
  Installations
  Repairs
  Tankless Water Heater Installation
  drainage service
  Faucet Replacement
  Water Heater Repair
  Pipe Repair
  clogged drain clearing
  Shower Valve Repair
  sump and drainage troubleshooting

Plumbing repairs, toilet and faucet service, leak detection and fixes, hot water tank replacement, tankless water heater installation, heating and drainage troubleshooting, and routine maintenance.


Recent Reviews

4.80

(Based on 104 reviews)

Recent reviews highlight fast response and next-day or same-day scheduling for urgent issues. Communication is described as clear and patient, with technicians explaining options and costs before proceeding. Many reviewers note punctual arrivals, tidy work, and smooth completion of water heater replacements and common plumbing repairs. Overall sentiment points to courteous service and organized office support.

We've used Via Plumbing twice now, once replacing our hot water tank and more recently with a leaking toilet, and we've been very happy with their service. They are very quick at getting back to you, arriving either that same day or early the next morning. Great communication explaining the problem, quick at getting the job done, and very courteous. Would highly recommend!

An amazing experience throughout the entire process with VIA Plumbing! Fully transparent, clear, quick, and patient communication explaining the entire process and limitations of the various things we had to do. We felt fully confident with all the given explanations and options.
Work was done on time, surprisingly quiet, while remaining courteous and explaining to us what needed to be done. Everything was done before we knew it!
Highly recommended and we are now permanent VIA Plumbing customers! We will not hesitate to recommend these guys to anyone needing their service! Easy 5 stars!!!!!

VIA Plumbing was a pleasure to have doing our electric hot water tank replacement. One day, we wanted to upgrade our 39 gal 10 year old hot water tank to the new generation RINNAI tankless water heater. VIA team Gerald and Steven performed the job very smoothly and was easy to communicate with while completing the replacement all in 1 business day. The office team was also very professional and a pleasure to deal with. We received a very detailed quotation upon getting the diagnosis of our problem with the tank. And the communication between us throughout the process was very transparent. I will come back to select them next time if I ever have a plumbing or heating problem at my house.

Via Plumbing has been my go-to for all the plumbing and heating needs of the property I manage for many years now. The team is quick to respond, provide quotes and possible solutions to any plumbing problems/emergencies. Most importantly, the service is always scheduled very promptly either its same-day for emergencies or 1-2 days for regular plumbing needs. Communication is great and efficient and the technicians always show up prompt and professional. highly recommend.

VIA Plumbing is hands-down one of the best companies in the lower mainland, they provide true excellent service and professionalism that meets up to the customers needs! Sean, Steven, Tony, Gerard and a few others are very pleasurable, patient and wonderful to deal with. You guys have a awesome team and are the reason others are happy and satisfied. - Daniel :)



Frequently Asked Questions

They handle common household and light commercial plumbing needs such as leaks, toilet and faucet problems, water heater service, and drainage concerns. They also perform replacements like hot water tanks and tankless units when repair isn’t practical.

Reviews frequently mention same-day or next-day visits for urgent issues. Actual timing depends on your location and crew availability, so it’s best to call for the next open window.

Yes, customers report successful tankless water heater installations and upgrades from standard tanks. The team can discuss suitability, venting needs, and timelines before booking the work.

Reviewers often note transparent communication and clear options presented in advance. You can ask for an estimate or range prior to authorizing the repair or replacement.

They are based in Richmond, BC and work across nearby Lower Mainland communities. Contact the office to confirm service to your address and available times.
 Verified Listing

Opening Hours


  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 10:00 AM – 4:00 PM
  • Saturday 9:00 AM – 3:30 PM
  • Sunday Closed

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Business Details


Business Rating
4.80 (104 reviews) Pro Business
Address
4871 Shell Rd #1125, Richmond, BC V6X 3Z6, Canada, Richmond, BC V6X 3Z6, CA
Business Type
plumber
City Page

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