Local plumbing company serving homes and businesses with drain cleaning, pipe and fixture repairs, water and sewer line services, and general plumbing maintenance. Known for prompt scheduling and clear communication throughout the job.
Open 24/7 with fast scheduling, clear updates by phone, text, and email, and technicians who check their work before leaving. Capable of both routine fixes and more complex sewer and water line projects.
Virginia Beach and surrounding Hampton Roads neighborhoods.
Core services include drain cleaning, sewer line inspection and repair, leak and pipe repair, water line services, fixture repair and replacement, garbage disposals, water heaters, and emergency plumbing assistance.
Customer feedback highlights prompt scheduling, including same-day and weekend visits, and consistent communication via text, email, and phone. Many note technicians are polite, professional, and thorough, often testing systems after service. Reviews also mention effective resolution of tough clogs and sewer line issues, with photo documentation on larger projects. Pricing impressions are less frequently discussed, but workmanship and follow-up are recurring positives.
Had an unexpected issue and contacted this company. Was able to get a very nice young man to come out after hours, same day on the weekend. Worked in the cold and snow, but made sure all was good before he left and made sure to let us know, they would be back out to follow-up and make sure everything was good, depending on the weather conditions. Second time using this company, will definately call again, if needed..... OUTSTANDING
Bradley was polite, professional, knowledgeable, thorough, and kept us informed throughout the service. He arrived promptly and was here within 2 hours of the initial call for service even on a Saturday. He cleaned a clogged sewer pipe with a serious blockage and tested everything thoroughly after the service to ensure that we are good to go.
Mr. Rooter did an awesome job getting our kitchen sink unclogged. It was a major blockage from over the years. House built in the 70's. I was able to be scheduled immediately as not being able to use the kitchen sink is a major inconvenience. Dennis, Devin and his teammate did an outstanding job! They were very knowledgeable, professional, and courteous. I will use them for any future needs and highly recommended for any plumbing issues.
Mr. Rooter quickly responded to my plumbing issue. I enjoy all of the methods of communication that I receive from them when using them for service (email, text and phone). Brian H. and Taylor F. quickly diagnosed my issue and was able to provide service same day. Brian then recommended me to Adem R. and Perrin F. for a pine lining quote. I was able to schedule everything within a week of them coming out to avoid a bursted pipe. All technicians are pleasant to work with. I will use them again in the future and recommend them to others.
Had my sewer line replaced from the house to the city sewer pipe. This company knows what they are doing. They took pictures throughout the process to show me what was done. They attached a wire to the new line for easy tracking for any future repairs to the property. They made sure that the pipe was set at the proper grade by using a level throughout the installation. They replaced an exposed section of the water line at no cost.
Emergency service may be available for urgent issues.
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